Yashry are dedicated to provide you with the finest online shopping in Egypt. However, unlike any in its industry, Yashry will be happy to assist you for refunds or returns.
Yashry conditions for a product to be returned:
- Return should be within 14 days.
- Item must be in new condition.
- Item must be returned with all its original packaging and accessories.
- Shoes and clothing must be unworn.
Yashry conditions for a product to be refunded:
- Item has been lost (either internationally or nationally).
- Item is damaged (physical damage of the product occurred during the shipping process, improper packaging that caused the damage)
- Yashry wasn't able to meet the delivery terms agreed upon (items were delivered later than what was promised).
- Items delivered weren’t complete or pieces were missing (in this case the customer has the right to refuse the package)
- Wrong/different items from what have been ordered (according to the description provided by the seller).